Student Call Agent

realtime voice · notes · action items
Ready to call00:00
Routed from profile
First-month outreach call
  • Last contact 3 weeks ago.
  • This is monthly call number 1, less than a month into the course.
Learner
Anything but in progress means they should not be on the outreach board.
Free text from aXcelerate — units, submissions, attendance, logins.
Outreach
The call you are about to make is the next one after this.
The 30-day RPL deadline is only ever raised with learners who did.
Placement
Host site, hours required and logged, expected completion, paperwork.
First-month outreach call
Week-one call to a newly commenced learner: can they log in, and have they started?
Press Start call and Ally will ring Priya. Talk back through your microphone — you can interrupt.
Checklist 0
Checklist items tick off as they come up in conversation. Anything the caller must not resolve is raised here.
Notes 0
Ally files notes here as the student talks.
Action items 0
Anything needing follow-up lands here with an owner.