Student Call Agent
realtime voice · notes · action items
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Ready to call
00:00
Routed from profile
First-month outreach call
Last contact 3 weeks ago.
This is monthly call number 1, less than a month into the course.
Learner
Brief
Scenario
Cost
Learner
Name
Course
Enrolment status
In progress
Deferred
Withdrawn
Cancelled
Completed
Anything but in progress means they should not be on the outreach board.
Commenced
Where they are up to
Online delivery with a fortnightly workshop. aXcelerate shows the invitation was sent but no login since. First class was last Tuesday; no attendance recorded. No modules opened.
Free text from aXcelerate — units, submissions, attendance, logins.
Outreach
Monthly calls already made
The call you are about to make is the next one after this.
Last contact
What happened last time
Has opted out of outreach calls
Asked about RPL at orientation
The 30-day RPL deadline is only ever raised with learners who did.
Placement
Work placement
Not part of this course
Not started yet
Currently on placement
Completed
Placement details
Host site, hours required and logged, expected completion, paperwork.
Start call
Live cost
$0.0000
· 0 tokens
First-month outreach call
Week-one call to a newly commenced learner: can they log in, and have they started?
Press
Start call
and Ally will ring Priya. Talk back through your microphone — you can interrupt.
Checklist
0
Checklist items tick off as they come up in conversation. Anything the caller must not resolve is raised here.
Notes
0
Ally files notes here as the student talks.
Action items
0
Anything needing follow-up lands here with an owner.
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